Terms & Conditions

Customer satisfaction is our top priority. If for any reason you are not satisfied with our products, you may return or exchange them in-store or by mail within 7 days of purchase. All items must be accompanied by the original receipt and returned in new condition, along with the original packaging. All returns will be credited to the original form of payment. A store credit will be applied to:  returns made with a gift receipt.  For Fresh Juices and Concentrates, if the tear tab is removed from the product, unfortunately we are unable to give the client a refund for an exchange.

Returning items by mail: Items may be returned by mail with the original receipt. Please indicate on the back of the receipt, or in an attached letter, the reason for the return. Specify if you would prefer a credit to your original form of payment or an exchange. For all exchanges, please let us know what you would like in place of the items being returned. Pack and seal the items securely (in the original packaging if possible). Packages must be returned prepaid. Unfortunately, we cannot accept C.O.D. deliveries.

All returns and exchanges must be authorized by a sales representative. Only authorized returns and exchanges are accepted and may be subject to a 15% restocking fee. No returns will be accepted after 7 days from the date of purchase.

For your own protection, you may wish to send your return items by insured parcel post or courier.

For Wines made in-store: If for whatever reason you are not completely satisfied with your wine order, please contact Carmen Musca and she will be more than happy to accommodate your needs.

Please note, it is important to store your wine at the appropriate temperature. We recommend all wines be stored at 10º C or 50º F. Storing finished wine in a wine fridge is recommended for aging beyond 3 months.

If you have any questions, please call or send us an email:

email: info@musca.com
Tel: 613-235-5050
Toll Free: 1-855-998-9463


All prices do not include taxes or shipping fees and are subject to change without notice.


Musca Wine Pressing Supplies Limited is committed to ensuring your privacy. Customers may complete the order form on our website to purchase items and request information about our products and services.

All personal information will be kept confidential.


 Information We Collect and How We Use It

Musca Wine Pressing & Supplies collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

When you visit our Website, we may track information to administer the site and analyze its usage for the purpose of serving our visitors and customers better.

This website uses Google Ads’ free conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

To fulfill your requests for services.
To protect ourselves from liability.
To use in marketing and advertising.
To respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company.

You may contact us at any time, and we will remove your name from our lists. and remove any orders and information we have collected.

Shipping Rates

Unfortunately, we are unable to apply shipping rates on our online store at this time. Please feel free to contact us directly for more information about shipping rates:

email: info@musca.com
Tel: 613-235-5050
Toll Free: 1-855-998-9463


Carmen & Silvano Musca