Shipping Quote

Shipping Location:

Ontario

969 Somerset St. W.
Ottawa, Ontario
K1R 6R8

Phone: 613-235-5050
Fax: 613-235-8423
Toll Free: 1-855-998-9463

E-mail Addresses: info@musca.com

Store Hours:

Monday – Thursday & Saturday: 9:00 a.m. – 5:30 p.m.
Friday:  9:00 a.m. – 7:30 p.m.,  Sunday:  Closed

Ordering Policy:

Orders may be placed by calling our 1-855-998-9463 To ensure accuracy, we would prefer to receive all orders via e-mail.

Shipping/Freight:

We will make every effort to find the most cost-effective method of shipment or we will ship with the carrier of the customer’s choice. Customer must give us any special shipping instructions when placing an order. All orders will go out Freight Prepaid and Charged.

Returns:

Your satisfaction with our products is always guaranteed. If for any reason you are not satisfied with your purchase, you may return or exchange it. All items must be returned with the original invoice, in original condition and in original package. The Juices and the Concentrates cannot be returned.

Returning items by mail: Mail them back with the original invoice. Please indicate on the back of the invoice, or in an attached letter, the reason for the return of the item(s). Specify if you would prefer a charge credit or an exchange. If you are exchanging, let us know what you would like in place of the item being returned. Pack and seal your return securely (in the original package if possible). Packages must be returned prepaid. Sorry, we cannot accept C.O.D. deliveries. All returns must be authorized by a sales representative. Only authorized returns are accepted and may be subject to a 15% restocking charge. No returns will be accepted after 10 days from the date of the invoice.

For your own protection, you may wish to send your return by insured parcel post or courier, or you can return them in person at Musca Wine Pressing and Supplies Limited 969 Somerset St. W., Ottawa, Ontario, K1R 6R8 Canada.

If you have any questions please call or send us an email to info@musca.com or Tel: (613) 235-5050 Toll Free: 1-855-998-9463 Fax: (613) 235-8423.

Pricing:

All prices do not include taxes or shipping fees. Prices are subject to change without notice.

Privacy:

Musca Wine Pressing Supplies Limited has created this privacy statement in order to demonstrate our strong commitment to privacy. This statement discloses how we collect and disseminate information on www.musca.com.

Our site has an order form for customers to request information, products and services. We collect contact information and financial information in order to send orders and order information to our customers.

Shipping Rates:

We regret that we cannot at the present time apply shipping rates on the online store. Feel free to contact us for information about shipping rates at:

email: info@musca.com
Toll Free: 1-855-998-9463
Tel: (613) 235-5050
Fax: (613) 235-8423

Cheers!
Carmen & Silvano Musca